Client Feed Back Form @ Kutz N Kurlz Hair and Beauty Brynmawr Abertillery Blaenau Gwent South Wales UK

Kutz N Kurlz Hair and Beauty

Thank you for taking the time to give us your valuable feedback. Client care is our "Top" priority. Having this feedback will help ensure we continue to give the best service possible to all our clients all of the time. As a thank you, all clients who leave feedback will be entered into a monthly draw to have £25.00 added to their salon account to spend as they please.

Client feedback forms.

Feedback form No1 A short consise form to get a quick overall feeling about your visit with us.Click Here

Feedback form No2 A more discriptive form for you to target specific areas of your visit with us.Click Here

Client feedback form No1. Click Here for Feedback form No2

Contact Details

Title :-

First Name :-

Last Name :-

House Name / No :-

Address Line 1 :-

Address Line 2 :-

Address Line 3 :-

Post Code :-

Receive Mail?

Yes No Decline

Email Address :-

Used for sending Monthly Raffle results.

Receive Email Mail?

Yes No Decline

Home Phone Number :-

First point of contact.

Receive Phone?

Yes No Decline

Mobile Phone Number :-

Used to send appointment reminders, skin test reminders & Birthday discounts.

Receive SMS?

Yes No Decline

Appointment Date :-

Which is your preferred salon?

Brynmawr Abertillery I use Both Salons

Feedback Salon?

Brynmawr Abertillery

Which area?

Hair Beauty Hair & Beauty

Were you asked for Contact Details?

Yes

Did you feel it was a Pampering Experience?

Yes

Did you feel Relaxed & Comfortable?

Yes

Did you feel welcomed by all of the team?

Yes

Would you recommend our Salons to your friends?

Yes

If you have any further comments Good or Bad please write them below.
We value ALL comments received. This helps us to continue and improve our service to all of our clients.

Thank you from All The Team @ Kutz N Kurlz Hair & Beauty.

Client feedback form No2. Click Here for Feedback Form No1

Contact Details

Title :-

First Name :-

Last Name :-

House Name / No :-

Address Line 1 :-

Address Line 2 :-

Address Line 3 :-

Post Code :-

Receive Mail?

Yes No Decline

Email Address :-

Used for sending Monthly Raffle results.

Receive Email Mail?

Yes No Decline

Home Phone Number :-

First point of contact.

Receive Phone?

Yes No Decline

Mobile Phone Number :-

Used to send appointment reminders, skin test reminders & Birthday discounts.

Receive SMS?

Yes No Decline

Appointment Date :-

Which is your preferred salon?

Brynmawr Abertillery I use Both Salons

Feedback Salon?

Brynmawr Abertillery

Which area?

Hair Beauty Hair & Beauty

How did you hear about us?

Other Salon
Existing Client
Yellow Pages
Yell.com
Recommended
Magazine
Other

If Recommended please state who?

If Other Please state where?

Before The Appointment

Were you asked for Contact Details?

Yes

How would you rate the experience whilst making your Appointment?

Well Below Average
Below Average
Average
Above Average
Well Above Average

The Appointment

How would you rate your experience on arrival?

Well Below Average
Below Average
Average
Above Average
Well Above Average

Was the salon Clean & Tidy?

Very Clean
Average
Not At All

Were you offered Refreshments & Magazines?

Yes

Were you kept Waiting?

Yes

If Yes were you offered an Apology?

Yes

Your Consultation

Did your Stylist / Beautician introduce her / himself by name?

Yes

Did your Stylist / Beautician greet you by Your name?

Yes

Were you escorted to your seat?

Yes

Did your Stylist / Beautician confirm your service with you?

Yes

Did your Stylist / Beautician ask you about your Home care Regime?

Yes

Did your Stylist / Beautician ask you what products you were currently using?

Yes

Backwash Area

Was the area Clean & Tidy?

Very Clean
Average
Not At All

Were you asked if you were Comfortable at the backwash?

Yes

Were you asked if the Water Temperature was Ok for you?

Yes

Did the Junior / Stylist discuss the products they were using and why they selected them?

Yes

Did you feel it was a Pampering Experience?

Yes

Your Service

Did your Stylist / Beautician explain what they were going to do with you?

Yes

Did your Stylist / Beautician discuss the products they were using and why?

Yes

Did your Stylist / Beautician recommend any products to help achieve the result at home?

Yes

Did you learn anything new about your hair or how to manage it easier yourself?

Yes

Did you feel Relaxed & Comfortable?

Yes

Did your Stylist / Beautician enjoy conversation with you?

Yes

Did your Stylist / Beautician ask if you were happy with the end result of your service?

Yes

Check Out

Were you Escorted to reception?

Yes

Were Home Care Products recommended to you at reception?

Yes

Did you purchase any Home Care Products?

Yes

If No to both of the above, had Home Care Products been recommended
would you have considered purchasing them?

Yes

Were you asked if you would like to Rebook?

Yes

Did your Stylist / Beautician say goodbye in a pleasant manner?

Yes

Did your Receptionist say goodbye in a pleasant manner?

Yes

How would you rate Staff Appearance?

Very Good
Average
Not Very Good

Did you feel welcomed by all of the team?

Yes

How would you rate the Overall Level Of Service you received?

Well Above Average
Above Average
Average
Below Average
Well Below Average

Would you recommend our Salons to your friends?

Yes

If you have any further comments Good or Bad please write them below.
We value ALL comments received. This helps us to continue and improve our service to all of our clients.

Thank you from All The Team @ Kutz N Kurlz Hair & Beauty.

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Brynmawr 01495 312600		Abertillery 01495 320256

Monday-Wednesday	9-5.30	Monday	9-5.30
Thursday	9-6.00	Tuesday-Wednesday	9-6.00
Friday	9-7.00	Thursday	9-5.30
Saturday	8-4.00	Friday	9-7.00
Sunday	9-3.00	Saturday	8-4.00